INTRODUCTION

Today's world places a premium on effective communication. Career success depends on effective communication, which is a foundational skill. Effective communication can occur verbally or in writing, but both styles share the requirement that the message forge a connection between the parties involved. The goal of this communications conference is to give attendees the tools they need to communicate effectively with people in and outside of their respective sectors.

CONFERENCE OBJECTIVES

By the end of the conference, participants will be able to:

• Recognize the value of presentations;
• Learn how to tailor a presentation to the target audience;
• Learn how to use verbal communication to hold an audience's attention;
• Learn how to apply listening skills;
• Recognize the value of non-verbal communication;
• Recognize the procedure for gathering data and drawing conclusions;

DURATION

5 Day

WHO SHOULD ATTEND

This conference will be beneficial to staff in middle or top management interested in improving their communication skills with fellow employees, peers, and directors. 

CONFERENCE OUTLINE

Effective Communication

• Importance of self-awareness
• First impressions
• Techniques of communication
• Styles of communication
• Personal communication style
• Rapport building
• Visual, audio, and kinesthetic communication styles
• Effective questioning and listening skills
• External tools in communication
• Challenges of effective communication
• Importance of communication
• Communication process
• Business communication
• Effective e-mails and memos

Understanding the Audience

• The power of listening
• Skills of communication
• Non-verbal communication
• Research and reports presentation
• Communication in meetings

Presentation Skills

• Presenter’s look, eye contact, gesture, and posture
• Tonal variety
• Energetic speaking
• Visual presentation

Presentation Delivery

• Central message
• Utilization of the mind map
• Brainstorming presentation
• PowerPoint presentation
• Practice and delivery of presentation
• Feedback and presentation evaluation

GENERAL NOTES

• Our seasoned instructors, who have years of experience as seasoned professionals in their respective fields of work, will be teaching this course. A combination of practical exercises, theory, group projects, and case studies are used to teach the course.
• The participants receive training manuals and supplementary reading materials.
• Participants who complete this course successfully will receive a certificate.
• We can also create a course specifically for your organization to match your needs. To learn more, get in touch with us at training@dealsontrainers.org.
• The training will take place at DEALSON TRAINERS IN NAIROBI, KENYA in Nairobi, Kenya.
• The training fee includes lunch, course materials, and lodging for the training session. Upon request, we may arrange for our participants' lodging and transportation to the airport.
• Payment must be made to our bank account before the training begins, and documentation of payment should be emailed to training@dealsontrainers.org