INTRODUCTION

The goal of the course is to give participants the abilities and knowledge to recognize, plan, evaluate, quantify, and record business processes in light of suggested best practices. The goal of the examination of the business processes is to find potential areas for improvement and create alternative suggestions. Additionally, the course will teach students how to conduct business analysis using Excel..

COURSE OBJECTIVES

• Create scoring matrices, process flowcharts, organizational charts, and SWOT analyses.
• Recognize the idea of visual modeling.
• Develop business and technical visual models
• Learn how to utilize Excel in a business setting.
• Acquire knowledge about how to recognize and simulate current business processes.
• Measurement and recording of business processes
• Conduct analysis, pinpoint, and defend alternate recommendations.

DURATION

5 Days

WHO SHOULD ATTEND

The course targets business directors, business managers, procurement directors, administrators, procurement managers, and entrepreneurs.

COURSE OUTLINE

Business Process

• Competency of business process
• Business process
• Importance of modeling and analysis of business process
• Redesign of business process

Business Process in Enterprise Context

• Enterprise business architecture
• Business capability model
• Life cycle of business analysis
• Analysis of the business process flow diagram
• Overview of business process modeling and analysis artifacts

Project/Process Scope

• Gathering of initial information
• Developing a Business Context Diagram
• Meaning of Business context
• Stakeholders analysis
• Business/Technology landscape

Identification and Structuring of Business Process

• Event analysis
• Process structuring
• Meaning of Process

Documentation of the Process

• Process model
• BPMN
• Development of a Process Flow Diagram
• Meaning of Process Flow Diagram
• Identification and documentation of Business rules

Process Analysis

• Analysis of effectiveness and efficiency of process
• Pain points and opportunities identification
• Analysis of root cause
• Analysis of force field
• Meaning of future state and conduct gaps analysis
• Documentation of Business rules using Decision Tree and Decision Matrix
• Documentations of recommendations for improvement
• Key recommendations

Leverage Process Analysis

• Identification of solutions using cases from pain point/opportunity analysis
• Documentation of Use Case Descriptions in Use Case Inventory
• Documentation of the To-Be Solution Scope

Packaging and Presenting Process Analysis Results

• Documentation of Process Analysis Findings and Recommendations
• Development of a presentation on Process Analysis

Continuous Improvement

• Continuous Process improvement
• Measurement of performance
• Development of Continuous Process Improvement Program for processes monitoring

GENERAL NOTES

• Our seasoned instructors, who have years of experience as seasoned professionals in their respective fields of work, will be teaching this course. A combination of practical exercises, theory, group projects, and case studies are used to teach the course.
• The participants receive training manuals and supplementary reading materials.
• Participants who complete this course successfully will receive a certificate.
• We can also create a course specifically for your organization to match your needs. To learn more, get in touch with us at training@dealsontrainers.org.
• The training will take place at DEALSON TRAINERS IN NAIROBI, KENYA in Nairobi, Kenya.
• The training fee includes lunch, course materials, and lodging for the training session. Upon request, we may arrange for our participants' lodging and transportation to the airport.
• Payment must be made to our bank account before the training begins, and documentation of payment should be emailed to training@dealsontrainers.org