INTRODUCTION

Employers all over the world are increasingly utilizing coaching, mentoring, and other career development activities due to the demands of a competitive business environment, the emergence of a more transformative approach to leadership, and the emphasis placed on employee empowerment and accountability. Communication skills, counseling approaches, knowledge of human psychology processes, and an awareness of human development are just a few of the tactics that will be used in an effective coaching, mentoring, and career development process. Participants in this human resources training course in Kenya will learn the fundamentals of career management, mentoring, and workplace coaching.

COURSE OBJECTIVES

By the end of the course, participants should be able to:

• Develop career plans appropriate for use in an organizational context;
• Display effective coaching skills;
•  Employ contemporary coaching and mentoring techniques in the workplace;
• Apply motivational coaching techniques;
• Plan and structure coaching and mentoring plans for individuals;
• Design and develop comprehensive solutions aligned with organizational success.

DURATION

5 Days

WHO SHOULD ATTEND

Anyone who wants to improve their coaching abilities should take this training course. Although these will be further refined in this training course, participants should be capable communicators. This training course, in particular, would be suitable.:

• Learning and Development professionals designing development solutions for the organisation
• HR Business Partners
• Managers, Supervisors and Team Leaders
• People who need to coach or mentor others in their day-to-day work

COURSE CONTENT

Day One: The Coaching Foundation

As a core area, Day One explores the Coaching spectrum to introduce foundational concepts that entrenches a holistic understanding.

• Types of Workplace Coaching
• Distinguishing between coaching, mentoring and counselling
• Key coaching skills for effective performance
• Assessing coaching skills
• Meeting ethical guidelines and professional standards
• Introducing Coaching Models - PEDICR & GROW

Day Two: Advanced Communication Skills for Coaching & Mentoring

Day Two examines advanced communication skills integral to the coaching and mentoring resolve, which ends with a coaching role play.

• Understanding self & others - personal communication styles
• Importance of Active listening
• SOLER Model for Active Listening
• Effective questioning techniques
• Language - verbal and non-verbal
• Consolidation - Conducting a coaching session

Day Three: Mentoring Techniques & Practices

Day Three examines the mentoring spectrum, which ends with a mentoring role play.

• Objectives and benefits of mentoring
• Corporate mentorship programs
• Most commonly used techniques among mentors
• Mentoring relationships: formal and informal
• Pitfalls to be avoided for effective Mentoring
• Consolidation – Conducting a Mentoring session

Day Four: Learning and Development Principles

Day Four brings all learning together, to drive effective integration and implementation of Employee development initiatives.

• Understanding human development and learning
• The 70:20:10 Model
• Learning Styles – Honey & Mumford
• Best practices in career development
• Developing your career SWOT
• Career planning & Talent Management

 Day Five: Enabling Organisations for Effective Performance

Day Five culminates to ensure effective implementation of all Employee development initiatives, specifically on Coaching as a key enabler for organizational success.

• Common workplace issues
• Developing workplace counselling programs (EAPs)
• Managing Workplace Conflict
• Coaching to address and reduce conflict
• Assessing Organisational Readiness for sustainability
• Personal Action Planning

GENERAL NOTES

• Our seasoned instructors, who have years of experience as seasoned professionals in their respective fields of work, will be teaching this course. A combination of practical exercises, theory, group projects, and case studies are used to teach the course.
• The participants receive training manuals and supplementary reading materials.
• Participants who complete this course successfully will receive a certificate.
• We can also create a course specifically for your organization to match your needs. To learn more, get in touch with us at training@dealsontrainers.org.
• The training will take place at DEALSON TRAINERS IN NAIROBI, KENYA in Nairobi, Kenya.
• The training fee includes lunch, course materials, and lodging for the training session. Upon request, we may arrange for our participants' lodging and transportation to the airport.
• Payment must be made to our bank account before the training begins, and documentation of payment should be emailed to training@dealsontrainers.org